Help & FAQ
Welcome to the Qadri Stationery FAQ section, where we address common queries to provide you with helpful information about our products and services.
1. What types of products do you offer? At Qadri Stationery, we offer a wide range of stationery items and office supplies, including pens, pencils, notebooks, planners, desk organizers, folders, art supplies, and much more. Whether you're a student, professional, or hobbyist, we have everything you need to stay organized and productive.
2. How can I place an order? Placing an order with Qadri Stationery is quick and easy. Simply browse our online catalog, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and your order will be processed promptly.
3. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways. You can choose the payment option that is most convenient for you during the checkout process.
4. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. Please refer to our shipping policy for more information on international orders and shipping fees.
5. How can I track my order? Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery and track its progress until it reaches your doorstep.
6. What if I receive a defective or damaged item? In the rare event that you receive a defective or damaged item, please contact our customer service team immediately. We will gladly assist you in resolving the issue and arranging for a replacement or refund as per our warranty and returns policy.
7. Can I cancel my order after it has been placed? Orders can be canceled within a limited timeframe after placement, typically within 24 hours. However, once your order has been processed and shipped, it cannot be canceled. Please review your order carefully before completing the checkout process.
8. Do you offer bulk discounts or wholesale pricing? Yes, we offer special pricing for bulk orders and wholesale purchases. If you are interested in placing a bulk order or becoming a wholesale customer, please contact our sales team for more information on pricing and eligibility.
9. How can I contact your customer service team? Our customer service team is available to assist you with any questions, concerns, or inquiries you may have. You can reach us by email at www.qadristationery.com, by phone at 9906718384 or 9906407001, or through our website's live chat feature during business hours.
We hope these FAQs have addressed any questions you may have. If you require further assistance, please don't hesitate to contact us. Thank you for choosing Qadri Stationery for all your stationery and office supply needs!