Return Policy

At Qadri Stationery, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be occasions where you need to return a product. To make the return process as easy and hassle-free as possible, we have outlined our return policy below.

1. Eligibility for Returns:

• Items eligible for return must be unused, in the same condition as received, and in their original packaging.
• Returns must be initiated within [insert number] days of the purchase date.
• Personalized or customized items are not eligible for return unless they are defective or damaged upon receipt.

2. How to Initiate a Return:

• To initiate a return, please contact our customer service team at [insert contact information].
• Provide your order number, details of the item(s) you wish to return, and the reason for the return.
• Our customer service team will guide you through the return process and provide you with a return authorization (RA) number.
• Please ensure that the item(s) are securely packaged to prevent damage during transit.

3. Return Shipping:

• Customers are responsible for the cost of return shipping unless the item(s) received are defective or damaged.
• We recommend using a trackable shipping method to ensure safe and timely delivery of your return.

4. Inspection and Approval:

• Upon receipt of your return, our team will inspect the item(s) to ensure they meet our return eligibility criteria.
• If the return is approved, we will process a refund to the original payment method, excluding any shipping charges, within [insert number] business days.

5. Non-Returnable Items:

• Certain items are non-returnable, including:
  • Personalized or customized items (unless defective or damaged).
  • Clearance or sale items.
  • Gift cards.

6. No Returns on Confirmed Orders:

• Once an order has been confirmed over the phone, it cannot be returned or refunded. Please ensure the accuracy of your order before confirming.

7. Damaged or Defective Items:

• In the unlikely event that you receive a damaged or defective item, please contact us immediately.
• We will arrange for a replacement or issue a refund, including return shipping costs, upon inspection and approval of the return.

8. Contact Us:

• If you have any questions or concerns about our return policy, please feel free to contact our customer service team at www.qadristationery.com.

Note: Qadri Stationery reserves the right to update or modify this return policy at any time without prior notice. Please review this policy periodically for any changes.